AI Receptionist & Answering Service for Salons & Spas

Every time the phone rings mid-color or mid-cut, your stylists face an impossible choice: interrupt a paying client or let a booking go to voicemail. Most of the time it's voicemail — and the client trying to book or reschedule simply calls another salon. Kayla is an AI receptionist for salons and a salon answering service that answers every call while your team keeps their hands on their clients, so an open chair gets filled instead of a missed call piling up.

An AI answering service for your salon or spa books appointments with the right stylist, answers service and pricing questions, manages cancellations and reschedules, and collects new-client preferences before the first visit. The constant phone tag — a client calling to move their Friday appointment, a walk-in asking if you have availability, someone wanting to know what a balayage runs — gets handled cleanly without pulling anyone off the floor. After hours, when clients finally sit down to plan their week, Kayla is still answering and filling tomorrow's openings.

A salon's revenue is its booked hours, and every gap in the schedule from a missed call or a late cancellation is income that doesn't come back. Demand peaks before holidays, weddings, prom, and the weekend rush, and last-minute cancellations leave chairs empty unless someone's there to rebook them. Kayla covers the surge and the after-hours quiet alike — no per-minute answering-service bill, no front-desk hire — and transcribes every call so you know exactly who booked what.