Platform Features

Everything you need to automate your phones

Professional call handling that works around the clock — so you never miss a customer, lose a lead, or pay for another answering service.

Capture

Never miss a call, day or night

Every inbound call answered instantly. Every outbound reminder, follow-up, and voicemail handled for you.

24/7 Inbound Call Handling
Every call answered instantly — day, night, weekends, holidays. Customers get immediate help while you capture every lead.
  • Zero hold times
  • Instant lead capture
  • After-hours coverage
Smart Outbound Calling
Follow-ups, appointment reminders, and outreach — handled for you with natural-sounding calls that drive results.
  • Appointment reminders
  • Follow-up calls
  • Outreach
Intelligent Voicemail
When Kayla does hand off to voicemail, messages are transcribed in real time, urgency is flagged, and you get a notification so nothing falls through the cracks.
  • Auto-transcription
  • Priority detection
  • Instant alerts

Understand

See exactly what every caller wanted

Dashboards, transcripts, and sentiment — in your pocket. Turn every phone call into data you can act on.

Real-Time Call Analytics
Track call volume, answer rates, and conversion metrics at a glance. See exactly how Kayla is performing for your business.
  • Live call counts
  • Duration & conversion
  • Trend comparisons
Full Transcripts
Every word of every call, searchable and timestamped — so you know what was said and what was promised.
  • Searchable history
  • Timestamped
  • Exportable
Caller Sentiment Analysis
Kayla scores every call so you know which customers were delighted and which need a personal follow-up.
  • Per-call scoring
  • Flag unhappy callers
  • Weekly trends

Grow

A receptionist that gets better over time

Pick the voice. Upload your docs. Kayla adapts to your business and keeps improving with every call.

Custom Voice & Personality
Choose from premium voices and tune the tone to match your brand — professional, friendly, or conversational.
  • Premium voice library
  • Adjustable tone
  • On-brand
Gets Smarter Over Time
Upload FAQs, pricing, and policies. Kayla indexes them and uses them on every call — and improves as you add more.
  • Document uploads
  • Continuous learning
  • Custom training
Works for Any Industry
From plumbing to dental, Kayla adapts to your vertical with tailored flows and industry-specific knowledge.
  • Industry templates
  • Vertical-aware
  • Ready on day one

5-Minute Setup

Live on day one, not day thirty

Onboarding is guided and painless. Most customers are answering calls with Kayla in under an hour.

  1. 1

    Sign up

    Create your account in 60 seconds. No credit card required.

  2. 2

    Tell us about your business

    Services, hours, service area, and how you like to sound.

  3. 3

    Pick a voice

    Choose from premium voices and fine-tune the personality.

  4. 4

    Go live

    Get a dedicated number. Kayla starts answering the same day.

Plays nicely with your stack

  • Google Calendar
  • Gmail
  • Stripe
  • SMS
  • Slack
  • Twilio
  • CRM
  • Zapier

Ready to never miss a business call?

Start your free trial today — first 7 days on us, no card charge until day 8.